Shipping Policy

 Welcome to Moogco Baby! We strive to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy below.

Shipping Locations

• We are based in the United States and ship to all 50 states, including Alaska and Hawaii.
• International shipping is available to select countries worldwide.

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is received.
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

• Domestic Shipping (US):
  • Standard Shipping: 3-7 business days
    
• International Shipping:
  • Standard Shipping: 7-21 business days (delivery times may vary based on destination and customs clearance).

Shipping Rates

• Shipping costs are calculated at checkout based on the weight of your order and destination.
  

Important Address Information

• Please ensure that you provide the correct and complete delivery address when placing your order.
• Moogco Baby cannot be held responsible for delays or losses caused by incorrect or incomplete addresses.

Customs, Duties, and Taxes

• For international orders, customs duties and taxes may apply and are the responsibility of the recipient. Moogco Baby is not responsible for delays caused by customs.

Order Tracking

• All orders come with a tracking number. You can track your shipment via the link provided in your confirmation email or directly through our website.

Lost, Stolen, or Damaged Packages

• If your package is lost, stolen, or arrives damaged, please contact us immediately at info@moogco.com. We will assist you in resolving the issue.
• For damaged items, please include photos of the package and product for faster resolution.

Changes or Cancellations

• Orders can be modified or canceled within 24 hours of purchase. After this timeframe, we cannot guarantee changes, as your order may already be in process.

Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to contact us at info@moogco.com.

Thank you for choosing Moogco Baby. Happy shopping!